UserTesting Blog

UX Booth

Three exercises to teach your team empathy

The Daily Muse

Skirts and Suits


How to Tell Your Boss You’re Unhappy at Work

How to deal with your Boss’ resignation

Three passive-aggressive phrases to avoid when giving feedback


3 Tips For Keeping Your Best Employees Around


How to Productively Tell Your Boss You’re Unhappy At Work

How to Succeed in Business Without Becoming a Workaholic


3 Ways to Break the Tension in the Office


3 Ways to Deal With Someone You Really Dislike At Work


3 Good Things You Can Learn From A Bad Boss

How To Survive A Bad Day When You’re The Boss

Should You Tell Your Boss You’re Job Hunting?

What to Do When Someone Takes Credit For Your Work

Who You Should Really Celebrate on International Women’s Day

Keeping the Peace: How to Deal With An Angry Client

The Huffington Post

Why Phone Manners are the Secret to My Success

Just Friends? What to Consider Before Befriending Your Boss

Not Getting Recognized For Your Work? How To Take Credit

Crying at Work: How To Handle A Colleague Who Does It

The Grindstone

Richard Branson Thinks More Women Should Be On Boards

We Know Our Jobs Are Killing Us So Stop Talking About It

Yahoo Shine

3 Ways to Toot Your Own Horn (Without Being Obnoxious)

The Unspoken Rules of Calling in Sick

Job Hunting? Think Like a Lion

Business Insider

The Secret To Being The Perfect Employee

Here’s When You Should And Shouldn’t Go Over Your Boss’ Head

3 Excuses You Should Never Use At Work

Press mentions, guest posts, and interviews

BBC – Is the web full of nasty tricks?

Fast Company – How to tell if you’re in a dysfunctional relationship with your boss

HuffPost Live – How to Job Hunt at Work and Not Get Caught

Location Rebel – Embracing Fear and Kicking Ass

The Story of Us – Interview

Essays and contests

Ophelia’s Webb – The Condition of Love

Stratejoy Essay Contest – Elephants & Beer


Editor can be a scary word– a person easily identified as someone who critiques the work that you’ve poured your heart into– slashing sentences that you thought would change the world. But after reading Jenn’s articles, I felt more confident about putting my work into her hands.

Now, I can say that it was the best move I’ve ever made. Jenn doesn’t just improve and add structure to my writing, she helps me become a better writer along the way. She’s taught me so much about process, style, and voice. In the time that I’ve been working with Jenn, I can see a difference in every single thing I write. And, if I’m feeling low on inspiration, I know Jenn will have an idea or advice that will light a fire. Editor, mentor, teacher– I’m happy to call Jenn all three. – Elizabeth Presson

I’ve had the pleasure to work with Jenn as her editor for the past three years, as she’s translated both her hard-won management skills and her incredible creativity into “Skirts and Suits,” one of the longest-running career columns on The Daily Muse.

I’ve worked with many writers over the years, but here’s what makes Jenn one of the best: Few people can offer hard-hitting career advice one day and create a viral Ryan Gosling meme the next, but Jenn can. Few writers have a voice that is truly and unmistakably their own, but that also seamlessly adapts to the voice of a publication or brand, but Jenn does. And few creatives also bring exceptional organizational and management skills to the table, but Jenn will, to any position she’s up for.

Jenn is also a longtime manager who’s advised me many times on leadership strategies and tough personnel situations. As a writer, as a leader, as a professional, I can’t recommend her highly enough. – Adrian

I reached out to Jennifer after reading one of her articles on The Muse. At the time, I was looking to make a career switch, except I didn’t know exactly what that meant. Did I just not like my current job? Did I need a new environment? What truly motivated me? These questions and more, Jennifer helped me answer. Through our various conversations and exercises, she helped me identify key elements that I hadn’t realized I found important to my overall career happiness. Jennifer has a great way of being able to listen to you and dissect what the underlying message is. I truly enjoyed working with Jennifer and have referred her time and again to friends and colleagues who can use a helpful, effective and real perspective.  – Kristen